Policies
Shipping Policy
Last updated: July 18, 2026
Overview
Thank you for shopping with Golf Coast Indoor. We work to process and ship every order accurately and as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days, excluding weekends and holidays.
Orders placed after normal business hours, on weekends, or on holidays will begin processing on the next business day.
During holidays, promotions, product launches, or periods of high order volume, processing may take longer.
Shipping Rates
Shipping charges are calculated and displayed at checkout based on the size and weight of the order, shipping destination, and selected shipping method.
Free shipping promotions, when offered, may be subject to minimum purchase amounts, product exclusions, or geographic limitations.
Estimated Delivery Times
Estimated delivery times begin after the order has been processed and transferred to the shipping carrier. Typical delivery times are:
- Standard shipping: approximately 3–7 business days
- Expedited shipping: based on the option selected at checkout
Delivery dates are estimates and are not guaranteed. Carrier delays, weather, holidays, and other circumstances outside our control may affect delivery.
Order Tracking
When tracking information is available, customers will receive a shipping confirmation email containing the tracking number.
Tracking information may take up to 24 hours to become active after the shipping confirmation is sent.
Local Pickup
Local pickup may be available at Golf Coast Indoor for eligible orders. Customers will receive a notification when the order is ready. Please do not arrive for pickup until the ready-for-pickup notification has been received.
A valid photo ID and the order confirmation may be required at pickup.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address.
Golf Coast Indoor is not responsible for delivery delays, lost packages, or additional shipping charges caused by an incorrect or incomplete address supplied by the customer.
Contact us immediately if an address correction is needed. Once an order has shipped, we may not be able to change the delivery address.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delivery is managed by that carrier. If tracking shows that a package is delayed, missing, or delivered but the package cannot be located, customers should:
- Check around the delivery location.
- Ask household members or neighbors whether they accepted the package.
- Contact the shipping carrier using the tracking number.
- Contact Golf Coast Indoor if additional assistance is needed.
Golf Coast Indoor is not responsible for packages that are stolen after confirmed delivery. We will, however, make a reasonable effort to assist customers with a carrier inquiry or claim.
Damaged Shipments
Customers should inspect their order promptly after delivery. If an item arrives damaged, defective, or incorrect, contact us within 3 calendar days of delivery. Include the order number and clear photographs of:
- The item
- The damage or defect
- The shipping box
- The shipping label
- Any damaged packaging
Keep all original packaging until the issue has been reviewed.
Oversized and Special-Handling Products
Golf bags, golf clubs, equipment, and other oversized merchandise may require additional shipping charges or longer processing times. Certain products may ship separately from the rest of an order.
Multiple Shipments
Orders containing multiple products may be shipped in separate packages. Customers may receive more than one tracking number.
Shipping Area
We currently ship to eligible addresses within the United States. We do not currently ship to international addresses unless approved in advance.
Certain products may not be eligible for shipment to Alaska, Hawaii, U.S. territories, P.O. boxes, or military addresses.
Order Changes and Cancellations
We begin processing orders quickly. Changes or cancellations are not guaranteed after an order has been submitted. Once an order has shipped, it cannot be canceled and must be handled under our Return Policy.
Contact Information
Questions regarding an order or shipment may be directed to:
Golf Coast Indoor
16794 Kapalama Drive
Pass Christian, Mississippi 39571
Email: info@golfcoastindoor.com